FAQs

We offer regular and one-off commercial cleaning in addition to a range of specialised cleaning and maintenance services.
Our services are all quoted on fixed scopes and are by a client to client basis. We do offer hourly rate charges for those with non-fixed scopes subject to varying times i.e. event cleaning.
We supply our own chemicals and equipment which is incorporated into the quoted price. This excludes consumables unless stipulated otherwise.
We service Melbourne city as well as North, East, South East, West and peninsula suburbs.
Office Workplaces, Industrial, Retail, Strata and Body Corporates.
We have $10 million public liability insurance as well as labour hire licences.
We have teams available 7 days a week for your convenience.
We have fixed teams for all of our sites with trained relief teams for emergency coverage.
For regular maintenance we offer 7 day from end of month terms and for one-off work we offer 7 days from work date.
Of course, FCSG are always ready to assist you with any of your cleaning and maintenance needs.
We have no lock in contracts only a service agreement which specifies the scope of works and terms of pay.
All our teams are screened before employed at FCSG.
At FCSG, our dedicated operations team serves as your primary point of contact. In addition, an area supervisor oversees compliance checks and regularly communicates with clients to ensure our services consistently meet the highest standards.